Privacy Policy – WHL Blinds & Shades
Window Treatment Holdings ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including data collected through our website and SMS messaging program.
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Name and contact information (email, phone number)
Reservation details or service preferences
Communication preferences
Interaction data (clicks, opens, responses)
Message content and delivery data (for SMS)
Device or browser-related information
How We Use Your Information
We use the collected information to:
Send service-related alerts, booking confirmations, and updates
Deliver promotions and offers (if consented)
Provide customer support
Improve our services, website, and communications
Comply with legal obligations
We only use your information for the purposes explicitly consented to by you.
SMS Privacy & Compliance Statement
We do not share mobile information with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
Sharing of Personal Information
We do not sell or rent your personal information to any third parties.
We may share personal data only with trusted service providers who assist us in operating our website, processing payments, sending communications (email/SMS), or supporting our services. These providers are contractually obligated to protect your information and use it solely for service delivery, not for marketing.
Your Rights and Choices
You can:
Opt out of SMS communications by replying “STOP”
Request a copy of your data
Ask us to correct or delete your information
Update your communication preferences
To make any request, email us at: [email protected]
Data Security
We implement security measures designed to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies & Tracking
Our website may use cookies and third-party tracking tools for analytics and functional purposes. You can control cookie preferences via your browser settings.
Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the "Effective Date" at the top of the policy. Continued use of our services after changes indicates your acceptance.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Window Treatment Holdings LLC
401 N Washington St, Suite 600, Rockville, DC 20850
[email protected]